See the complete picture
Customer details, products, payments, notes, stock allocation and delivery progress remain connected to the order.
Nextep One Order Management
Every order, under control until it reaches the customer.
Replace manual handovers and scattered updates with one clear workflow—from order creation and approval to stock allocation, dispatch, tracking and completion.
Clear workflow
Stock connected
Courier ready
Order operations
Live order flow
Order command center
Draft18
Approved32
Dispatch14
Shipped47
Orders requiring attention4 priority
#NX-2841 · Kasun Silva3 items
Approve
#NX-2838 · Nimali D.1 item
Allocate
#NX-2831 · Ashan R.2 items
Dispatch
Delivery success
91.4%
Ready to dispatch
24
Remove operational uncertainty
Orders grow your business only when your operation can keep up.
Nextep One creates a dependable process around every sale, helping your team reduce missed handovers, prevent stock confusion and keep customers informed.
Make handovers effortless
Call center, operations, warehouse and fulfillment teams work from the same order and the same current status.
Move orders faster
Focused queues show what needs approval, allocation, packing or dispatch so work never depends on guesswork.
Built for execution
Everything required to deliver with confidence.
Give each team a clear operational view while keeping management connected to the complete order lifecycle.
Build your workspace
01
Flexible order creation
Create orders directly or continue naturally from a converted inquiry without breaking the workflow.
02
Controlled approvals
Review drafts, confirm important details and move approved orders into fulfillment with confidence.
03
Stock and barcode allocation
Connect available company stock, lots and linked barcodes to dispatch operations.
04
Dispatch note workflow
Group approved orders into clear dispatch notes for packing and courier handover.
05
Courier fulfillment
Request waybills and work with configured fulfillment partners from the order process.
06
Delivery visibility
Keep shipped, completed, cancelled and failed-delivery outcomes visible to the team.
07
Order notes and history
Preserve operational context and important notes directly against the order.
08
Order reporting
Understand order volume, sales value, products, owners and staff performance.
One dependable workflow
From order created to customer delivered.
Every stage has a clear purpose, a responsible team and the information required to move forward.
01
Create and confirmBuild the order with customer, product, payment and delivery details.
02
Approve the orderReview the draft and confirm it is ready for operational processing.
03
Allocate and prepareConnect the correct stock and add approved orders to a dispatch note.
04
Pack and hand overPrepare the package, request the waybill and move it to the courier.
05
Track to completionFollow delivery progress and record the final order outcome.
Make every order easier to manage and easier to deliver.
Give your teams one connected framework for turning confirmed sales into successful customer experiences.